Article Number: 100
Created On: 2007-03-08 2:35 PM
Author: Administrator [joel@rubylane.com]
URL : http://kb.rubylane.com/question.php?ID=100
What are cookies and why do you keep asking me to accept Cookies?
Browser cookies are small packets of information that a web site stores on your computer, for later reference. Ruby Lane uses cookies to maintain your user session on our site. If we are not receiving cookies from your browser, you will not be able to sign in. If your browser preference for cookies is to warn you before accepting cookies, you will be asked by your browser whether you want to accept a cookie each time Ruby Lane sends one. If you set your browser to accept all cookies, this warning will go away
On the menubar click Tools > Internet Options > Privacy - Click on Edit. In the 'Address of Web site' box type rubylane.com then click Allow.
On the menu bar click Tools > Internet Options > Privacy - Click on the Site button and in the 'Address of Website' text box type in rubylane.com, then click Allow. Once rubylane.com appears in the Manage Websites box you know that it has been added as a safe site for adding cookies.
Current Versions of Firefox and Google Chrome automatically accepts cookies. You would need to specially block rubylane.com in order for cookies to not be working in these browsers.
http://kb.mozillazine.org/Websites_report_cookies_are_disabled
Ruby Lane cookies can only be viewed by Ruby Lane servers. We cannot view any other cookies.
Also make sure the date/time on your computer is set correctly. If not, your cookies may not work correctly.
Another cause of cookie problems is security software installed on your PC, or, if on a shared network, there may be security software installed on the machine that supplies your Internet connection. This software needs to be configured to accept cookies from rubylane.com, if you wish to use our site effectively.
What should I do when your website says I am not allowing cookies?
It is important to make sure the security software you may have installed is not preventing your computer from accepting cookies. We also recommend that you check any anti-spyware as well.
This article may help you make sure that cookies are working:
http://kb.mozillazine.org/Websites_report_cookies_are_disabledFor more information on cookies click the link below.
http://www.aboutcookies.org/Default.aspx?page=1