• Microsoft Internet Explorer 6.x, 7x:

  On the menubar click Tools, then Internet Options..., then Privacy. Click on Edit .... In "Address of Web site." type "rubylane.com" then click Allow

   

• FireFox
  On the menubar, click Tools and select Options, then under Privacy icon check Accept cookies from sites.

Ruby Lane cookies can only be viewed by Ruby Lane servers. We cannot view any other cookies.

Also make sure the date/time on your computer is set correctly. If not, your cookies may not work correctly.

Another cause of cookie problems is security software installed on your PC, or, if on a shared network, there may be security software installed on the machine that supplies your Internet connection. This software needs to be configured to accept cookies from rubylane.com, if you wish to use our site effectively.

It is especially important to also check any anti-spyware installed on your computer. The following article may help you make sure that cookies are working.

http://kb.mozillazine.org/Websites_report_cookies_are_disabled

1. Do I need to enable JavaScript to view all parts of Ruby Lane?
2. How do I contact Customer Support?
3. Can I Sell Items To Ruby Lane?
4. What Is Ruby Lane?
5. Does Ruby Lane Do Appraisals?
6. Is there a Shop Rating System?
7. How Does One Qualify to Become A Ruby Lane Shop?
8. What Does It Mean If A Ruby Lane Shop Is Exclusive?
9. Who Are The Ruby Lane Shops?
10. Why do you keep asking me to accept cookies?
11. How can I determine the value of an item I have?
12. How can I identify an item I have or find more information about it?
13. I'm using the Firefox browser. Do I need to install Adobe Flash to view all parts of Ruby Lane?
14. Does Ruby Lane accept reciprocal link suggestions?
15. What should I do when your website says I'm not allowing cookies?