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Question Title Why have I not received a reply to my question from Customer Support?

We try our best to give a personal response to all questions received within one business day.

Nearly everyone is using email filters to reduce spam, and legitimate email replies are often filtered by mistake. If you are expecting a reply to an email sent to our Customer Support department but have yet to receive one, please check your spam folders and filter settings.

Since our email addresses are changed from time to time, always use the Contact Us link from the Help page rather than directly emailing Customer Support.

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Article Number: 101
Created: 2007-03-17 1:27 PM
Rating 2 Stars
 
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