FAQ Knowledge Base

Knowledge Base Home Knowledge Base Home | Knowledge Base Glossary Glossary
Home » All Categories » Shoppers » Buying Items » I have a question about an item listed on your site
Question Title I have a question about an item listed on your site
For questions about a particular item you have seen listed on Ruby Lane, please contact the shop owner selling the item by going to the item page and clicking 'Email Shop Owner' on the left. This will send your question directly to the shop owner listing the item.
 
Ruby Lane's Customer Service does not have any additional information about the items listed on our site other than what the shop owners display in their listings.
Click Here to View all the questions in Buying Items category.
We are always looking for ways to improve our FAQ Knowledge Base and value your input. Please take a moment to rate this FAQ.
Related Questions Related Questions
  1. How do I purchase an item from Ruby Lane?
  2. How do I find out about shipping costs?
  3. How do I know if an item is genuine and accurately represented?
  4. I purchased an item from a Ruby Lane shop and have a complaint about the transaction
  5. How do I change the payment method I selected for a purchase order?
  6. What is the Block Buyer system?
  7. I have paid for my purchase. Why is the Purchase Order still marked Sale Pending?
  8. Do I pay Customs Duties & Other Taxes when purchasing from a shop located in a different country?
  9. I have a question about an item I purchased on Ruby Lane. How do I contact the shop owner?
  10. How do I make an Offer on an item?
  11. How do I determine which purchase orders I have paid for by PayPal or Amazon?
  12. Do you offer a Currency Conversion tool?
  13. What is the Order History section on my Purchase Order?
  14. How do I decline shipping insurance?
  15. Why is an item that is for sale in a Ruby Lane shop showing as unavailable for me to purchase?
  16. Does Amazon offer a buyer protection program?
  17. Do Ruby Lane shop owners offer Layaway plans?
  18. Can I pay via Credit Card through Amazon Payments?
  19. I am located outside of the U.S. Can I still pay using Amazon Payments?
  20. Do I have to have an Amazon account to pay via Amazon Payments?
Article Information Additional Information
Article Number: 189
Created: 2008-02-18 2:33 PM
Rating 2 Stars
 
Article Options Article Options
Print Question Print this Question
 
Search Knowledge Base Search Knowledge Base