How do I know if an item is genuine and accurately represented?
Each Lane on our site has specific guidelines for the individual shop owners who list items there. To help ensure that the items are genuine and accurately represented, Ruby Lane employs an internal Quality Assurance Flagging System where shop owners can alert Ruby Lane shop review staff if an item does not appear to meet these guidelines. Additionally, our specialist Shop Review Team is involved in a continuous program of random shop reviews.
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