What is the Block Buyer system? |
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The Block Buyer system provides shop owners with the option to block buyers from asking questions, making offers, and submitting purchase orders through this site. Buyers are blocked by email address, and there are some provisions, though not foolproof, so that if a blocked buyer changes their email address, they may still be blocked. Just as buyers have the ability to "stay away" from any shop they wish, shop owners have the option to block and unblock buyers from their shop at any time, and for any reason.
Buyers are reminded that completing a Purchase Order is considered by Ruby Lane to be a serious commitment to buy, and shop owners are encouraged to block buyers who consequently back out of a purchase without good reason, or who fail to pay.
Buyers are also reminded to ensure that the email address they have registered at Ruby Lane is still their current email address, and is in working order. Since shops differ in the amount of time they will allow before payment is required, buyers should check a shop's Terms of Sale page for any specific time-frame. Shops are reminded that there can be legitimate reasons for slow payment and setting too tight a time-scale could be counter-productive and lead to loss of a potentially good buyer.
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Click Here to View all the questions in Buying Items
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 Related Questions
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- How do I purchase an item from Ruby Lane?
- How do I find out about shipping costs?
- How do I know if an item is genuine and accurately represented?
- I purchased an item from a Ruby Lane shop and have a complaint about the transaction
- How do I change the payment method I selected for a purchase order?
- I have paid for my purchase. Why is the Purchase Order still marked Sale Pending?
- Do I pay Customs Duties & Other Taxes when purchasing from a shop located in a different country?
- I have a question about an item I purchased on Ruby Lane. How do I contact the shop owner?
- How do I make an Offer on an item?
- How do I determine which purchase orders I have paid for by PayPal or Amazon?
- I have a question about an item listed on your site
- Do you offer a Currency Conversion tool?
- What is the Order History section on my Purchase Order?
- How do I decline shipping insurance?
- Why is an item that is for sale in a Ruby Lane shop showing as unavailable for me to purchase?
- Does Amazon offer a buyer protection program?
- Do Ruby Lane shop owners offer Layaway plans?
- Can I pay via Credit Card through Amazon Payments?
- I am located outside of the U.S. Can I still pay using Amazon Payments?
- Do I have to have an Amazon account to pay via Amazon Payments?
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